Process Outsourcing::- BPO Services and Back Office Outsourcing - Overseas Contractors
Profit Enhancement Solutions
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Development & Maintenance of a Mobile Survey System for one of the major IT Service providers in the African region.

The Client
The client is one of the reputed IT Service providers in the African subcontinent with presence in Kenya, Uganda, Nigeria and Rwanda.

Business Situation
The client wanted to develop and market a mobile survey system product which would enable mobile data acquisition from remote regions to the various market survey and non-government organizations in the African market.

The Solution
Databazaar developed a mobile-based survey system. The survey system consisted of a survey designer, web based delivery mechanism and a mobile client which allows the field researchers to gather data from various survey participants. The system allows filed researchers to download new surveys to their PDAs over GPRS and perform a bulk update of the data back to the system. There are facilities for exporting the acquired data into various formats for the purpose of analytics.

The Technology
• Microsoft Windows 2003 and Microsoft Windows Mobile 5
• IIS 6.0
• Microsoft SQL Server 2005
• ASP.Net
• C#

Business Impact
The benefits accrued to the client were:

• Innovative Mobile based product offering in the African market.
• Improvement in the business bottom line by being one of the early providers offering mobile based survey systems.
• Acquisition of newer customer base.