Databazaar.biz::Business Process Outsourcing::- BPO Services and Back Office Outsourcing - Overseas Contractors
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Profit Enhancement Solutions
An ISO 9001:2000 & ISO 27001 Company
 
 
About us

Services

Databazaar.biz provides profit enhancement solutions as an operating division of the US-based Databazaar.com, a $75 million plus technology distribution and services company for the technology and information services industry. The core of our profit enhancement delivery is derived from strategically targeted HR outsourcing.

Databazaar.biz owns and operates fully staffed world-class facilities in India. Databazaar employs English-speaking college educated talent with a range of experience that can be leveraged to provide value added services for a range of HR, back office support, customer care, and customer contact applications.

Software Development

Software Development

  • Application Services
  • ERP Solutions & SAP Services
  • Business Application Development
    • Customized web-based and Windows-based software development
  • Website Development
  • Mobile Applications
  • Open Source Software Development & Implementation

Web Portal Development

  • Strategy assessment and consulting
  • Business analysis and architecture design
  • User Interface design and usability
  • End-to-end portal application programming
  • Database design and integration
  • Integration with third-party Web Services
  • Quality Assurance and complete testing
  • Portal performance optimization and tuning
  • Portal setup, maintenance and support
  • Portal upgrades and new features enhancements

Web Analytics

  • Keyword management, recommendations, budgeting, purchasing and accountability
  • Site optimization
  • Site design and optimization
  • Ad network management
  • Creative services
  • Shopping cart / booking engine optimization
  • A/B and multivariate testing
  • Landing page optimization
  • Lead generation optimization
  • Integration with internal and external tools – CRM, CMS, etc.

Legal Process Outsourcing

  • Legal Research
  • Document Review
  • General Support
  • Litigation Support
  • Contract Drafting, Review and Management
  • Intellectual Property Support - Patents & Trademarks
Paralegal Services

Accounting Services

Accounting Services

  • General Accounting
  • Accounts Payable
  • Invoice Processing
  • Payment Processing
  • Billing
  • Cash Application
  • Credit and Collection
  • Fixed Asset Accounting
  • Inventory Accounting

Customer Care

  • Inbound Telephone Support
  • Order Entry and Verification
  • Email and Chat Customer Care
  • Pricing and Availability
  • Shipping and Delivery Confirmations
  • Outbound Customer Contact
Customer Care
Technical Support

Technical Support

  • Live Technical Support- Fully Staffed TAC
  • Email / Chat-based Web Technical Support
  • Knowledge base update and management
  • Maintaining web self-help capabilities
  • IT Help Desk Staffing
  • Option to provide affordable 24x7 Support
  • Live Technical Support - US-based Voice Gateway
  • Online access to company developers at any time
    ...
  • and much more...

Succcess Stories

 

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